Monthio incident

Nordea degraded performance (DK) [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on September 25, 2026 affecting Bank integrations, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 10:55 AM UTC
Resolved
Sep 25, 2026, 11:50 AM UTC
Duration
55m
Detected by Pingoru
Sep 25, 2026, 10:55 AM UTC

Affected components

Bank integrations

Update timeline

  1. investigating Sep 25, 2026, 10:55 AM UTC

    ENGLISH Nordea has had degraded performance since 9:00 today, and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow. We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Nordea har siden kl. 9:00 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea. Vi anbefaler, at ansøgere, som oplever problemer, prøver at udfylde deres ansøgning efter at Nordea har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

  2. resolved Sep 25, 2026, 11:50 AM UTC

    This incident has been resolved.