Monthio incident

Nordea degraded performance (SE) [RESOLVED)

Major Resolved View vendor source →

Monthio experienced a major incident on July 21, 2026 affecting Bank integrations, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 01:58 PM UTC
Resolved
Jul 23, 2026, 11:32 AM UTC
Duration
1d 21h
Detected by Pingoru
Jul 21, 2026, 01:58 PM UTC

Affected components

Bank integrations

Update timeline

  1. identified Jul 21, 2026, 01:58 PM UTC

    Nordea has had degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. identified Jul 23, 2026, 11:32 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 23, 2026, 11:32 AM UTC

    This incident has been resolved.