Monthio experienced a critical incident on September 15, 2025 affecting Bank integrations, lasting 18h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Bank integrations
Update timeline
- identified Sep 15, 2025, 12:57 PM UTC
ICA has, since 14:00 Friday, the 12th of September, had degraded performance, and we are now seeing a complete outage. Applicants will experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- monitoring Sep 15, 2025, 02:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2025, 07:01 AM UTC
This incident has been resolved.