Monthio incident

Ibercaja Banco degraded performance (ES) [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on February 24, 2026 affecting Bank integrations, lasting 29d 14h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 07:41 AM UTC
Resolved
Mar 25, 2026, 10:34 PM UTC
Duration
29d 14h
Detected by Pingoru
Feb 24, 2026, 07:41 AM UTC

Affected components

Bank integrations

Update timeline

  1. monitoring Feb 24, 2026, 07:41 AM UTC

    CaixaBank has since 9:40 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. resolved Mar 25, 2026, 10:34 PM UTC

    This incident has been resolved.