Elevated error rates on calls with SDC banks [RESOLVED]

Update timeline

1. investigating Feb 24, 2026, 09:53 AM UTC

   ENGLISH SDC has since 23:30 yesterday had degraded performance. Applicants may experience issues trying to connect to SDC banks in the application flow. SDC banks include: BankNordik Borbjerg Sparekasse Dragsholm Sparekasse Facit Bank A/S Forbrugsforeningen Ikano Bank Klim Sparekasse Lån & Spar Bank Middelfart Sparekasse Rise Sparekasse Rønde Sparekasse Sparekassen Balling Sparekassen Bredebro Sparekassen Danmark Sparekassen Djursland Sparekassen for Nørre Nebel og Omegn Sparekassen Kronjylland Sparekassen Thy Stadil Sparekasse Sydjysk Sparekasse Sønderhå-Hørsted Sparekasse We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH SDC har siden kl. 23:30 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en SDC bank. Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

2. resolved Feb 25, 2026, 11:48 AM UTC

   This incident has been resolved.