Monthio incident

Degraded performance for eSkat [RESOLVED]

Major Resolved View vendor source →

Monthio experienced a major incident on September 16, 2025 affecting eSkat, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 08:50 AM UTC
Resolved
Sep 16, 2025, 09:28 AM UTC
Duration
37m
Detected by Pingoru
Sep 16, 2025, 08:50 AM UTC

Affected components

eSkat

Update timeline

  1. identified Sep 16, 2025, 08:50 AM UTC

    ENGLISH eSkat has had degraded performance since 09:45 today. Applicants may experience longer response times or be unable to log in to eSkat. We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH eSkat har siden kl. 09:45 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.

  2. monitoring Sep 16, 2025, 09:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 16, 2025, 09:27 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 16, 2025, 09:28 AM UTC

    This incident has been resolved.