Mono experienced a critical incident on January 26, 2026 affecting NIN Lookup, lasting 1m. The incident has been resolved; the full update timeline is below.
Affected components
NIN Lookup
Update timeline
- identified Jan 26, 2026, 07:00 AM UTC
We’re currently experiencing downtime on the NIN endpoint from NIMC. We sincerely apologize for any inconvenience this may cause. Our team is actively working with NIMC to resolve the issue and will share an update as soon as the service is fully restored.
- identified Jan 26, 2026, 07:01 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 26, 2026, 07:02 AM UTC
This incident has been resolved.