Mono incident

CAC Lookup Downtime

Resolved after 2 hours 6 minutes, affecting CAC Lookup, on September 9, 2026.

resolved Sep 09, 2026, 01:05 PM UTC

The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience caused.

Started
Sep 09, 2026, 10:58 AM UTC
Resolved
Sep 09, 2026, 01:05 PM UTC
Duration
2h 6m
Detected by Pingoru
Sep 09, 2026, 10:58 AM UTC

Affected components

CAC Lookup

Update timeline

  1. investigating Sep 09, 2026, 10:58 AM UTC

    We are currently experiencing downtime with the CAC Lookup endpoints from our provider. We sincerely apologise for any inconvenience this may cause. Our team is monitoring and we will provide an update once the service is fully restored.

  2. resolved Sep 09, 2026, 01:05 PM UTC

    The CAC Lookup endpoints have been fully restored and are now operational. Our team is continuing to monitor the service to ensure stability. We apologise for any inconvenience caused.

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