MoEngage incident

Increased Google Ads Campaigns Errors across DCs

Notice Resolved View vendor source →

MoEngage experienced a notice incident on August 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 12:11 PM UTC
Resolved
Aug 25, 2025, 12:11 PM UTC
Duration
—
Detected by Pingoru
Aug 25, 2025, 12:11 PM UTC

Update timeline

  1. resolved Aug 25, 2025, 12:11 PM UTC

    We want to inform you about a recent incident affecting our Google Ads campaigns across all data centers. Due to an issue with our Google Ads client, some campaign sends experienced intermittent failures today on 25th August. The issue has now been resolved through a client patch. However, this may have resulted in higher-than-usual error rates for certain Google Ads campaigns during the incident period. If you have critical campaigns, we recommend re-running them for users that may not have received them. We sincerely regret the inconvenience caused and appreciate your understanding. Thank you for your patience and cooperation.