MoEngage experienced a major incident on February 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 11, 2026, 03:31 AM UTC
Feb 11, 03:31 UTC Resolved - This incident has been resolved. Feb 10, 22:56 UTC Update - We are continuing to monitor for any further issues. Feb 10, 22:52 UTC Monitoring - AWS has confirmed recovery of all their affected services. We are monitoring our services to ensure the services are back to normal. Feb 10, 22:35 UTC Update - We are continuing to investigate this issue with AWS as this may be affecting other regions (DCs/ Dashboards) due to issues in their global services like CloudFront. Feb 10, 22:10 UTC Investigating - We are currently experiencing a disruption affecting multiple services due to an ongoing outage with our cloud service provider, AWS. Our team is actively monitoring their status updates and collaborating with AWS to restore services as quickly as possible. For more details on AWS’s status, please visit: https://health.aws.amazon.com/health/status