MoEngage experienced a minor incident on March 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 12, 2026, 07:18 PM UTC
Mar 12, 19:18 UTC Resolved - This incident has been resolved. Mar 12, 17:05 UTC Identified - We are currently experiencing a delay in the data ingestion pipeline for following services: 1. Event Triggered Campaigns and Flows 2. Inbound Campaigns (In-App, OSM, WebP) 3. Recent Activity on User Profile We have identified the issue and mitigation has been deployed and lag is being monitored closely by teams.