MoEngage incident

Dashboard-03 : Degraded Performance in Stats Processing

Minor Resolved View vendor source →

MoEngage experienced a minor incident on December 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 11:56 PM UTC
Resolved
Dec 23, 2025, 11:56 PM UTC
Duration
—
Detected by Pingoru
Dec 23, 2025, 11:56 PM UTC

Update timeline

  1. resolved Dec 23, 2025, 11:56 PM UTC

    Dec 23, 23:56 UTC Resolved - This incident has been resolved. Dec 23, 09:44 UTC Monitoring - We are currently experiencing degraded performance in our Stats system, resulting in delays of approximately one hour in updating campaign analytics and reports. Campaign sending and triggers remain fully operational — only the updating of statistics is affected. Our team has implemented a fix and is actively monitoring to ensure performance returns to normal. We apologize for any inconvenience this may cause and appreciate your patience while we continue to verify stability.