MoEngage incident

Scheduled Maintenance | Sept 9th 2025, 08:00 PM IST - Sept 9th 2025, 09:00 PM IST | DC-06 | Analytics | Routine System Upgrade

Minor Resolved View vendor source →

MoEngage experienced a minor incident on September 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 03:30 PM UTC
Resolved
Sep 09, 2025, 03:30 PM UTC
Duration
Detected by Pingoru
Sep 09, 2025, 03:30 PM UTC

Update timeline

  1. resolved Sep 09, 2025, 03:30 PM UTC

    Sep 9, 15:30 UTC Completed - The scheduled maintenance has been completed. Sep 9, 14:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 3, 14:27 UTC Scheduled - Hi there, Hope you are having a great week! We want to inform you about the Scheduled Maintenance for MoEngage Analytics Suite on Dashboard 06. This is planned to be carried out starting Sept 9th 2025, 08:00 PM IST / Sept 9th 2025, 14:30 PM UTC for 1 hour. During this maintenance window, we will be upgrading our analytics systems to improve the overall reliability of our platform. During the maintenance window, the analytics suite would be non operational or would be providing inconsistent results. Please note that MoEngage would still be accessible and no action would be required from your end. All other capabilities will continue to function as expected. We have a dedicated team working on this, to ensure that the maintenance is carried out very smoothly. But if you experience any unanticipated delay or issues on the platform, please reach out to us via support ticket. We really appreciate your understanding and cooperation in this regard. Thanks, Team MoEngage