Mediafly Outage History

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There were 9 Mediafly outages since February 10, 2026 totaling 192h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://mediafly.statuspage.io

Major April 28, 2026

Outage on Intelligence

Detected by Pingoru
Apr 28, 2026, 09:42 PM UTC
Resolved
Apr 28, 2026, 11:33 PM UTC
Duration
1h 50m
Affected: Intelligence (formerly InsightSquared)
Timeline · 4 updates
  1. investigating Apr 28, 2026, 09:42 PM UTC

    Our team is currently investigating an issue affecting [Component/Service Name]. At this time, users may experience [description of impact, e.g., inability to access, degraded performance, intermittent issues].

  2. investigating Apr 28, 2026, 09:44 PM UTC

    Our team is currently investigating an issue affecting Intelligence/Insights2.0. At this time, users may experience degraded performance.

  3. monitoring Apr 28, 2026, 10:57 PM UTC

    We have identified the issue and have applied a fix. It is recovering and we will continue to monitor.

  4. resolved Apr 28, 2026, 11:33 PM UTC

    The issue has been resolved and production should be back to normal.

Read the full incident report →

Major April 21, 2026

Coach - Outreach call ingestion disruption

Detected by Pingoru
Apr 21, 2026, 01:50 PM UTC
Resolved
Apr 27, 2026, 01:47 PM UTC
Duration
5d 23h
Affected: Coach (formerly ExecVision)
Timeline · 4 updates
  1. investigating Apr 21, 2026, 01:50 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. identified Apr 21, 2026, 05:15 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Apr 22, 2026, 01:59 PM UTC

    We have updated our Outreach application and requesting impacted clients reauthenticate their oauth. We are monitoring for any issues from clients who perform this reauthentication.

  4. resolved Apr 27, 2026, 01:47 PM UTC

    We have resolved the Outreach ingestion issue.

Read the full incident report →

Notice March 25, 2026

Files failing to open in Document Builder

Detected by Pingoru
Mar 25, 2026, 05:25 PM UTC
Resolved
Mar 26, 2026, 05:13 PM UTC
Duration
23h 47m
Timeline · 2 updates
  1. investigating Mar 25, 2026, 05:25 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. resolved Mar 26, 2026, 05:13 PM UTC

    We think the impact from the issue is over.

Read the full incident report →

Major March 25, 2026

Search Errors

Detected by Pingoru
Mar 25, 2026, 01:37 PM UTC
Resolved
Mar 25, 2026, 03:32 PM UTC
Duration
1h 55m
Affected: Engagement: Web Viewer & Devices
Timeline · 2 updates
  1. investigating Mar 25, 2026, 01:37 PM UTC

    Some customers are reporting errors while searching for content. We are investigating.

  2. resolved Mar 25, 2026, 03:32 PM UTC

    We have fixed the underlying issues. All search features are functional again.

Read the full incident report →

Notice March 16, 2026

Asset Processing Delayed

Detected by Pingoru
Mar 16, 2026, 03:04 PM UTC
Resolved
Mar 17, 2026, 12:17 AM UTC
Duration
9h 13m
Timeline · 3 updates
  1. investigating Mar 16, 2026, 03:04 PM UTC

    Asset processing is currently delayed and we are working on identifying the source of the problem.

  2. identified Mar 16, 2026, 03:42 PM UTC

    Our team has identified a fix and are working to resolve the problem. At this time, users may experience delayed asset processing.

  3. resolved Mar 17, 2026, 12:17 AM UTC

    Our team has resolved the issue affecting asset processing. At this time, users should be experiencing no issues.

Read the full incident report →

Major March 10, 2026

Elevated Errors in Value Platform

Detected by Pingoru
Mar 10, 2026, 03:07 PM UTC
Resolved
Mar 10, 2026, 07:06 PM UTC
Duration
3h 58m
Affected: Engagement: Value Platform
Timeline · 4 updates
  1. investigating Mar 10, 2026, 03:07 PM UTC

    We are seeing elevated errors affecting users in our Value platform. We are currently investigating.

  2. investigating Mar 10, 2026, 03:59 PM UTC

    We're investigating an erroneous json file download prompt on report generation within our Value tools.

  3. monitoring Mar 10, 2026, 06:15 PM UTC

    We have deployed a fix to production and are monitoring.

  4. resolved Mar 10, 2026, 07:06 PM UTC

    The issue has now been resolved.

Read the full incident report →

Major February 25, 2026

Emails delayed

Detected by Pingoru
Feb 25, 2026, 03:49 PM UTC
Resolved
Feb 25, 2026, 07:10 PM UTC
Duration
3h 21m
Timeline · 2 updates
  1. investigating Feb 25, 2026, 03:49 PM UTC

    Our email provider is currently not delivery some emails. We are investigating.

  2. resolved Feb 25, 2026, 07:10 PM UTC

    We have identified and resolve the issue that was blocking email delivery.

Read the full incident report →

Major February 17, 2026

Forecasting Outage on Intelligence/Insights2.0

Detected by Pingoru
Feb 17, 2026, 09:46 PM UTC
Resolved
Feb 17, 2026, 11:43 PM UTC
Duration
1h 57m
Affected: Intelligence (formerly InsightSquared)
Timeline · 3 updates
  1. investigating Feb 17, 2026, 09:46 PM UTC

    Our team is currently investigating an issue affecting issue with Forecasting in Intelligence/Insights2.0. At this time, users may experience intermittent issues.

  2. identified Feb 17, 2026, 10:02 PM UTC

    We believe we have identified what has happened and are working on a fix.

  3. resolved Feb 17, 2026, 11:43 PM UTC

    We have fixed the issue, affecting Forecasting/Goals in Intelligence/Insights2.0.

Read the full incident report →

Critical February 10, 2026

Intelligence Services are Intermittent

Detected by Pingoru
Feb 10, 2026, 08:33 PM UTC
Resolved
Feb 10, 2026, 10:52 PM UTC
Duration
2h 18m
Affected: Intelligence (formerly InsightSquared)
Timeline · 4 updates
  1. investigating Feb 10, 2026, 08:33 PM UTC

    Some intelligence services are down. We are investigating.

  2. investigating Feb 10, 2026, 09:03 PM UTC

    Our team is currently investigating an issue affecting Intelligence/Insights2.0. At this time, users may experience intermittent DNS issues accessing our site.

  3. identified Feb 10, 2026, 09:23 PM UTC

    There is a issue with our cloud/DNS provider that is impacting access to our site intermittently. Our provider is aware of the problem and are working on a fix.

  4. resolved Feb 10, 2026, 10:52 PM UTC

    Our cloud provider has fixed the root cause of the DNS issue. Things should be back to normal.

Read the full incident report →

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