Resolved after 3 days 21 hours, affecting AppStore and Access Reviews, on September 10, 2026.
This incident is resolved. Our team has backfilled any ITSM tickets that had initially failed to be created. Please reach out to [email protected] with any questions or concerns.
Affected components
Update timeline
- identified Sep 11, 2026, 02:08 PM UTC
Our team has identified an issue resulting in ITSM tickets failing to be created by our system, starting at about 22:37:43 UTC. A root cause has been identified, and we're now working on a fix.
- monitoring Sep 11, 2026, 02:34 PM UTC
A fix has been implemented and we are monitoring to confirm that all is working.
- resolved Sep 14, 2026, 08:26 PM UTC
This incident is resolved. Our team has backfilled any ITSM tickets that had initially failed to be created. Please reach out to [email protected] with any questions or concerns.
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