Is Loop Returns down?

Last checked 7m ago
Current status
Loop Returns is up

No incidents right now.

Official status page: http://status.loopreturns.com · Polled every 5 minutes · 18 components tracked

Loop Returns is operational right now. Last checked 7m ago; the most recent incident resolved 2d ago.

Real-time Loop Returns status, recent outages, and incident history — pulled directly from Loop Returns's official status page at http://status.loopreturns.com every 5 minutes. Pingoru tracks 18 Loop Returns services and has captured 16 incidents in the last 90 days (95.12% uptime). Get email, Slack, Discord, or webhook alerts the moment Loop Returns reports a new incident — free for 5 monitors, no credit card.

Users who monitor Loop Returns also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 6,000+ providers
Loop Returns uptime 95.12% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 12m
    Started Jul 27, 2026, 08:09 PM UTC · Resolved Jul 27, 2026, 08:21 PM UTC
    Admin PortalLoop
    Timeline · 1 update
    • investigating · Jul 27, 2026, 08:09 PM UTC

      We've identified an issue that is causing the admin portal not load. Our team is investigating now.

    Latest: We've identified an issue that is causing the admin portal not load. Our team is investigating now.

  2. Resolved 2h 12m
    Started Jul 24, 2026, 11:14 AM UTC · Resolved Jul 24, 2026, 01:26 PM UTC
    Returns PortalAdmin PortalLoop
    Timeline · 2 updates
    • investigating · Jul 24, 2026, 11:14 AM UTC

      Loop is experiencing intermittent failures during order lookup and return creation

    • monitoring · Jul 24, 2026, 11:18 AM UTC

      The issue appears to have been related to upstream dependencies. Order look up and return creation services have returned to normal levels.

    Latest: The issue appears to have been related to upstream dependencies. Order look up and return creation services have returned to normal levels.

  3. Resolved 6h 54m
    Started Jul 23, 2026, 03:21 PM UTC · Resolved Jul 23, 2026, 10:16 PM UTC
    LoopShipping
    Timeline · 3 updates
    • identified · Jul 23, 2026, 03:21 PM UTC

      EasyPost is reporting that they are currently experiencing internet connectivity issues and investigating. See https://www.easypoststatus.com/. This is currently impacting label generation via EasyPost. We are monitoring their status updates and will notify when they are operational again.

    • identified · Jul 23, 2026, 05:01 PM UTC

      EasyPost has identified the issue but because resolution depends on their hosting provider's recovery, they do not yet have an estimated time to restoration. This is impacting both EasyPost and Ship by Loop label generation.

    • monitoring · Jul 23, 2026, 07:15 PM UTC

      EasyPost is reporting that carrier services are starting to recover and they are monitoring.

    Latest: EasyPost is reporting that carrier services are starting to recover and they are monitoring.

  4. Resolved 12m
    Started Jul 17, 2026, 10:05 PM UTC · Resolved Jul 17, 2026, 10:18 PM UTC
    Returns PortalAdmin PortalReturns APILoop POSOrder TrackingOffsetShop Now: On Store3rd Party IntegrationsLoopShipping
    Timeline · 1 update
    • monitoring · Jul 17, 2026, 10:05 PM UTC

      Loop returns saw degraded performance in the customer portal, resulting in some customers being unable to create returns.

    Latest: Loop returns saw degraded performance in the customer portal, resulting in some customers being unable to create returns.

  5. Resolved 1h 20m
    Started Jul 09, 2026, 03:37 PM UTC · Resolved Jul 09, 2026, 04:58 PM UTC
    Returns PortalAdmin PortalLoop
    Timeline · 3 updates
    • investigating · Jul 09, 2026, 03:37 PM UTC

      We are currently investigating an outage in the Admin and returns portal

    • investigating · Jul 09, 2026, 03:45 PM UTC

      We are still investigating but seeing some self healing on latency, downgrading to degraded performance rather than total service disruption as we continue to investigate

    • monitoring · Jul 09, 2026, 03:51 PM UTC

      We've identified the issue as latency occurring when pulling product metafield information from Shopify, we are stable but continuing to monitor

    Latest: We've identified the issue as latency occurring when pulling product metafield information from Shopify, we are stable but continuing to monitor

See the full Loop Returns outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Loop Returns outage history →

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Outage history

Past 90 days · 15 incidents View full outage history →