Is Loop Returns down?

Last checked 5m ago
Current status
Loop Returns is up

No incidents right now.

Official status page: http://status.loopreturns.com · Polled every 5 minutes · 18 components tracked

Loop Returns is operational right now. Last checked 5m ago; the most recent incident resolved 4d ago.

Real-time Loop Returns status, recent outages, and incident history — pulled directly from Loop Returns's official status page at http://status.loopreturns.com every 5 minutes. Pingoru tracks 18 Loop Returns services and has captured 13 incidents in the last 90 days (97.01% uptime). Get email, Slack, Discord, or webhook alerts the moment Loop Returns reports a new incident — free for 5 monitors, no credit card.

Users who monitor Loop Returns also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 6,000+ providers
Loop Returns uptime 97.01% uptime · past 90 days
Mon Wed Fri
JunJulAugSep
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 33m
    Started Sep 09, 2026, 08:40 PM UTC · Resolved Sep 09, 2026, 09:14 PM UTC
    Returns PortalLoop
    Timeline · 1 update
    • identified · Sep 09, 2026, 08:40 PM UTC

      A small subset of customers may be experiencing an "Network Error" when attempting to interact with our Shopper Portal. We have identified this issue and are deploying a fix.

    Latest: A small subset of customers may be experiencing an "Network Error" when attempting to interact with our Shopper Portal. We have identified this issue and are deploying a fix.

  2. Resolved 2h 17m
    Started Aug 27, 2026, 10:40 AM UTC · Resolved Aug 27, 2026, 12:57 PM UTC
    Admin PortalLoop
    Timeline · 2 updates
    • investigating · Aug 27, 2026, 10:40 AM UTC

      We've identified an intermittent login issue in our admin and are investigating.

    • monitoring · Aug 27, 2026, 10:44 AM UTC

      Systems appear operation. We are continuing to monitor and investigate.

    Latest: Systems appear operation. We are continuing to monitor and investigate.

  3. Resolved 12m
    Started Jul 27, 2026, 08:09 PM UTC · Resolved Jul 27, 2026, 08:21 PM UTC
    Admin PortalLoop
    Timeline · 1 update
    • investigating · Jul 27, 2026, 08:09 PM UTC

      We've identified an issue that is causing the admin portal not load. Our team is investigating now.

    Latest: We've identified an issue that is causing the admin portal not load. Our team is investigating now.

  4. Resolved 2h 12m
    Started Jul 24, 2026, 11:14 AM UTC · Resolved Jul 24, 2026, 01:26 PM UTC
    Returns PortalAdmin PortalLoop
    Timeline · 2 updates
    • investigating · Jul 24, 2026, 11:14 AM UTC

      Loop is experiencing intermittent failures during order lookup and return creation

    • monitoring · Jul 24, 2026, 11:18 AM UTC

      The issue appears to have been related to upstream dependencies. Order look up and return creation services have returned to normal levels.

    Latest: The issue appears to have been related to upstream dependencies. Order look up and return creation services have returned to normal levels.

  5. Resolved 6h 54m
    Started Jul 23, 2026, 03:21 PM UTC · Resolved Jul 23, 2026, 10:16 PM UTC
    LoopShipping
    Timeline · 3 updates
    • identified · Jul 23, 2026, 03:21 PM UTC

      EasyPost is reporting that they are currently experiencing internet connectivity issues and investigating. See https://www.easypoststatus.com/. This is currently impacting label generation via EasyPost. We are monitoring their status updates and will notify when they are operational again.

    • identified · Jul 23, 2026, 05:01 PM UTC

      EasyPost has identified the issue but because resolution depends on their hosting provider's recovery, they do not yet have an estimated time to restoration. This is impacting both EasyPost and Ship by Loop label generation.

    • monitoring · Jul 23, 2026, 07:15 PM UTC

      EasyPost is reporting that carrier services are starting to recover and they are monitoring.

    Latest: EasyPost is reporting that carrier services are starting to recover and they are monitoring.

See the full Loop Returns outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Loop Returns outage history →

Or sign up free to get alerts when Loop Returns breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 13 incidents View full outage history →