Loop Returns incident

Possible Rebound Label Provider Outage

Loop Returns is currently experiencing a minor incident affecting 3rd Party Integrations and 3rd Party Integrations (Loop), which began 17h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 02:36 PM UTC
Resolved
Ongoing
Duration
● 16h 41m
Detected by Pingoru
Oct 15, 2026, 02:36 PM UTC

Affected components

3rd Party Integrations3rd Party Integrations (Loop)

Update timeline

  1. investigating Oct 15, 2026, 02:36 PM UTC

    We're currently seeing 500 errors from Rebound when attempting to generate labels. We're investigating the root cause of the errors currently

  2. monitoring Oct 15, 2026, 02:50 PM UTC

    Issues with Rebound's APIs have been resolved and traffic is being served again properly