Loop Returns incident

Service Degradation - Label Generation via Bleckmann

Minor Resolved View vendor source →

Loop Returns experienced a minor incident on October 16, 2026 affecting 3rd Party Integrations and 3rd Party Integrations (Loop), lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2026, 09:17 PM UTC
Resolved
Oct 17, 2026, 12:35 AM UTC
Duration
3h 17m
Detected by Pingoru
Oct 16, 2026, 09:17 PM UTC

Affected components

3rd Party Integrations3rd Party Integrations (Loop)

Update timeline

  1. identified Oct 16, 2026, 09:17 PM UTC

    We've identified a downstream issue with labels being generated / serviced via Bleckmann. We will continue to monitor the downstream degradation for resolution.

  2. monitoring Oct 16, 2026, 10:19 PM UTC

    Preliminary metrics are showing that Bleckmann API errors have been drastically reduced over the past 20 minutes. We will continue monitoring and attempt to reprocess label generation failures.