Resolved after 23 minutes, affecting Returns Portal and Admin Portal and 1 more, on October 19, 2026.
We are investigating performance issues in the customer portal and admin. Merchants and Customers may experience degraded performance.
Affected components
Returns PortalAdmin PortalReturns APILoop POSOrder TrackingCheckout+Shop Now: On Store3rd Party Integrations3rd Party Integrations (3rd Party Integrations — Loop)Shipping
Update timeline
- investigating Oct 19, 2026, 08:31 PM UTC
We are investigating performance issues in the customer portal and admin. Merchants and Customers may experience degraded performance.
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