LlamaIndex incident

Elevated Job Error Rates

Critical Resolved View vendor source →

LlamaIndex experienced a critical incident on November 6, 2025 affecting LlamaParse API and LlamaParse UI, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 08:52 PM UTC
Resolved
Nov 06, 2025, 09:42 PM UTC
Duration
49m
Detected by Pingoru
Nov 06, 2025, 08:52 PM UTC

Affected components

LlamaParse APILlamaParse UI

Update timeline

  1. investigating Nov 06, 2025, 08:52 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 06, 2025, 09:42 PM UTC

    This incident has been resolved.