LlamaIndex incident

LlamaCloud Index Retrieval Elevated Error Rates

Minor Resolved View vendor source →

LlamaIndex experienced a minor incident on December 8, 2025 affecting LlamaParse API and LlamaParse API, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 04:42 PM UTC
Resolved
Dec 08, 2025, 07:52 PM UTC
Duration
3h 10m
Detected by Pingoru
Dec 08, 2025, 04:42 PM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. investigating Dec 08, 2025, 04:42 PM UTC

    We are investigating elevated error rates in Index retrieval

  2. investigating Dec 08, 2025, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 08, 2025, 07:52 PM UTC

    This incident has been resolved.