LlamaIndex incident

LlamaCloud UI down sporadically

Major Vendor's status page →

Resolved after 1 hour 22 minutes, affecting LlamaParse UI, on May 29, 2025.

monitoring May 29, 2025, 01:36 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 29, 2025, 12:18 AM UTC
Resolved
May 29, 2025, 01:40 AM UTC
Duration
1h 22m
Detected by Pingoru
May 29, 2025, 12:18 AM UTC

Affected components

LlamaParse UI

Update timeline

  1. investigating May 29, 2025, 12:18 AM UTC

    LlamaCloud UI is not accessible for some users sporadically. Does not impact API users.

  2. investigating May 29, 2025, 12:18 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 29, 2025, 01:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 29, 2025, 01:40 AM UTC

    This incident has been resolved.

Your product runs on more than LlamaIndex

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →