LlamaIndex incident

EU degraded performance and errors

Minor Resolved View vendor source →

LlamaIndex experienced a minor incident on October 27, 2025 affecting LlamaParse API, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 01:40 PM UTC
Resolved
Oct 27, 2025, 03:19 PM UTC
Duration
1h 39m
Detected by Pingoru
Oct 27, 2025, 01:40 PM UTC

Affected components

LlamaParse API

Update timeline

  1. investigating Oct 27, 2025, 01:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 27, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2025, 03:19 PM UTC

    This incident has been resolved.