LlamaIndex incident

Elevated Error Rates for Extract Requests

Minor Resolved View vendor source →

LlamaIndex experienced a minor incident on December 2, 2025 affecting LlamaParse API and LlamaParse API, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 10:29 PM UTC
Resolved
Dec 02, 2025, 10:52 PM UTC
Duration
22m
Detected by Pingoru
Dec 02, 2025, 10:29 PM UTC

Affected components

LlamaParse APILlamaParse API

Update timeline

  1. investigating Dec 02, 2025, 10:29 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 02, 2025, 10:52 PM UTC

    This incident has been resolved.