LlamaIndex incident

Service Outage

Critical Resolved View vendor source →

LlamaIndex experienced a critical incident on October 16, 2025 affecting LlamaParse API, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 10:36 PM UTC
Resolved
Oct 16, 2025, 10:48 PM UTC
Duration
11m
Detected by Pingoru
Oct 16, 2025, 10:36 PM UTC

Affected components

LlamaParse API

Update timeline

  1. investigating Oct 16, 2025, 10:36 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 16, 2025, 10:48 PM UTC

    This incident has been resolved.