LlamaIndex incident

Elevated Parsing Error Rates and Latency

Critical Resolved View vendor source →

LlamaIndex experienced a critical incident on October 14, 2025, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 03:12 PM UTC
Resolved
Oct 14, 2025, 06:57 PM UTC
Duration
3h 45m
Detected by Pingoru
Oct 14, 2025, 03:12 PM UTC

Update timeline

  1. investigating Oct 14, 2025, 03:12 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 14, 2025, 03:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 14, 2025, 06:57 PM UTC

    This incident has been resolved.