Liquid Web Outage History
Liquid Web is up right nowLiquid Web had 57 outages in the last 2 years totaling 1033h 21m of downtime — averaging 2.3 incidents per month.
There were 57 Liquid Web outages since October 2, 2025 totaling 1033h 21m of downtime. Each is summarised below — incident details, duration, and resolution information.
Premium Business Email - Control Panel & Webmail Access Issues
Timeline · 4 updates
- investigating Oct 29, 2025, 02:19 AM UTC
We are currently experiencing issues with logging into the Premium Business Email Portals. We are working with our Email Provider to resolve this as quickly as possible. Please note that email delivery has not been impacted. We will update this post with further information as it becomes available. If you have any questions, please do not hesitate to contact a member of our support team via LiveChat or Case.
- investigating Oct 29, 2025, 01:26 PM UTC
The Premium Business Email portal login is now functioning as expected. However, we are currently experiencing an outage with the Webmail interface. Our Email Vendor's team is fully engaged and working to resolve this as quickly as possible. Email delivery and access through mail clients such as Outlook remain unaffected. At this time, only Webmail access is impacted. We will continue to provide updates as more information becomes available. If you have any questions, please don’t hesitate to contact our support team via LiveChat or Case.
- investigating Oct 29, 2025, 07:48 PM UTC
Our email vendor has confirmed that their engineers are actively working to resolve the issue. We will continue to provide updates as more information becomes available.
- resolved Oct 30, 2025, 08:38 AM UTC
Our email vendor has confirmed that the issues affecting Premium Business Email – Control Panel and Webmail access have now been resolved. We appreciate your patience while our team worked closely with the vendor to address this matter. If you have any further questions or concerns, please do not hesitate to reach out.
InterWorx control panel service interruptions
Timeline · 2 updates
- investigating Oct 27, 2025, 07:05 PM UTC
We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser. At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue. We will keep you updated as our team progresses with the solution. If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).
- resolved Oct 27, 2025, 10:19 PM UTC
This incident has been resolved.
Partial Amsterdam outage
Timeline · 3 updates
- investigating Oct 23, 2025, 09:05 PM UTC
A subset of our Amsterdam servers is unreachable - we are investigating the issue and will provide updates when we can. If you have any questions or concerns, please contact a member of our support team via live-chat or ticket ([email protected]).
- identified Oct 23, 2025, 09:56 PM UTC
A PDU was turned off due to a tripped fuse. We are working on restoring power to the servers.
- resolved Oct 23, 2025, 10:50 PM UTC
This incident has been resolved.
Issues with Liquidweb.com
Timeline · 3 updates
- investigating Oct 22, 2025, 06:28 PM UTC
We are currently investigating issues with Liquidweb.com sub pages that are not loading as expected. Customer servers and services are not impacted at this point in time.
- monitoring Oct 22, 2025, 06:33 PM UTC
We have implemented a fix which has the webpage loading. Our engineers are still monitoring this and investigating further
- resolved Oct 22, 2025, 09:06 PM UTC
This incident has been resolved.