Liquid Web experienced a minor incident on January 27, 2026 affecting Management Portal, lasting 6h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 08:37 PM UTC
We are currently tracking a network degradation issue affecting the Chicago, IL area. Our upstream provider, Cloudflare, is working to resolve the matter. We are monitoring the situation closely and will provide updates as they become available. Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
- investigating Jan 27, 2026, 09:01 PM UTC
Cloudflare is currently experiencing network degradation in the Chicago area. This is impacting some Liquid Web services, including: Account Signups: Potential failures during registration. Provisioning: Delays in getting new orders online. Portal Tools: Intermittent errors when adjusting Cloudflare features. We apologize for the inconvenience. We are monitoring the situation closely and will provide updates as they become available. Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
- identified Jan 27, 2026, 09:31 PM UTC
Cloudflare is currently experiencing network degradation in the Chicago area. This is impacting some Liquid Web services, including: Account Signups: Potential failures during registration. Provisioning: Delays in getting new orders online. Portal Tools: Intermittent errors when adjusting Cloudflare features. We apologize for the inconvenience. We are monitoring the situation closely and will provide updates as they become available. Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
- monitoring Jan 28, 2026, 12:33 AM UTC
A fix has been implemented to address the issue, and services are stabilizing. We are actively monitoring the updates to ensure continued recovery. We apologize for the inconvenience and will provide additional updates if needed. Cloudflare Status: https://www.cloudflarestatus.com/incidents/3xb30dhqfkw7
- resolved Jan 28, 2026, 03:18 AM UTC
This incident has been resolved.