Is Liquid Web down?

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Liquid Web is having a partial outage

2 active incidents: eMudhra Certificate Authority Security Issue, PHP Security Vulnerability Assessment (CVE-2026-109618 & CV…

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Liquid Web is reporting a partial outage right now (last checked 1m ago). Some components are affected; others remain operational.

Real-time Liquid Web status, recent outages, and incident history: pulled directly from Liquid Web's official status page at status.liquidweb.com every 5 minutes. Pingoru tracks 27 Liquid Web services and has captured 33 incidents in the last 90 days (96.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Liquid Web reports a new incident, free for 3 monitors, no credit card.

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Liquid Web uptime 96.88% uptime · past 90 days
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Active incidents 2

  1. eMudhra Certificate Authority Security Issue
    Ongoing ● 12h 31m
    Started Oct 27, 2026, 03:40 PM UTC
    Timeline · 1 update
    • investigating · Oct 27, 2026, 03:40 PM UTC

      We are aware of a recently reported security issue involving compromised eMudhra Certificate Authority (CA) certificates that may be present in certificate trust stores across some environments. At this time, we have not identified any service interruptions or confirmed customer impact related to this issue. Our Security and Engineering teams are actively evaluating the situation and working to determine and implement the appropriate mitigation across affected environments. Additional information regarding this issue is available from Sansec: https://sansec.io/guides/compromised-certificate-authority We will provide additional updates as more information becomes available and as our remediation efforts progress. If you have any questions or concerns, please don't hesitate to contact us via live chat or by opening a support case.

    Latest: We are aware of a recently reported security issue involving compromised eMudhra Certificate Authority (CA) certificates that may be present in certificate trust stores across some…

  2. PHP Security Vulnerability Assessment (CVE-2026-109618 & CVE-2026-109619)
    Ongoing ● 6d 14h
    Started Oct 21, 2026, 01:24 PM UTC
    Cloud DedicatedCloud VPS HostingCPanelInterWorxPlesk
    Timeline · 15 updates
    • identified · Oct 21, 2026, 01:24 PM UTC

      We are aware of recent reports regarding two critical vulnerabilities affecting PHP, identified as CVE-2026-109618 and CVE-2026-109619. These vulnerabilities may affect web servers running PHP 5.4 and later and could potentially allow remote code execution. Our Security and Engineering teams are actively reviewing our hosting environments to assess potential impact. As a precautionary measure, we are implementing appropriate mitigations and working to deploy the necessary security updates across affected systems as they become available. We are continuing to closely monitor the situation and will provide further updates as additional information becomes available. If you need assistance or have any concerns, please contact our Support team.

    • identified · Oct 21, 2026, 03:39 PM UTC

      Our Security and Engineering teams are continuing to evaluate the optimal patching strategy for our hosting environments. We are currently analyzing the security releases and testing deployment paths in our staging environments to ensure service stability. At this time, no patches or modifications have been rolled out to production systems. Our infrastructure remains under heightened monitoring, and we will share further details here as soon as our deployment plan and maintenance windows are finalized. If you need assistance or have any concerns, please contact our Support team.

    • identified · Oct 21, 2026, 05:57 PM UTC

      Our Security and Engineering teams are continuing to evaluate the optimal patching strategy for our hosting environments. Customers using cPanel/WHM can patch PHP Versions 8.5, 8.4, 8.3, 8.2, along with the backported versions 8.1, 8.0 and 7.4 by performing a cPanel update and the running a yum update. Our infrastructure remains under heightened monitoring, and we will share further details here as soon as our deployment plan and maintenance windows are finalized. If you need assistance or have any concerns, please contact our Support team.

    • identified · Oct 22, 2026, 02:09 AM UTC

      Our Engineering teams are actively working to deploy patched PHP builds across our hosting infrastructure. The current patched PHP builds are: cPanel PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 PHP 8.1.34-5 (Vendor backport) PHP 8.0.30-12 (Vendor backport) PHP 7.4.33-19 (Vendor backport) Plesk (v18.0.81.4) PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 PHP 8.1 (EOL) 7.4.33 (built on 21 Oct 2026) PHP 8.0 (EOL) 77.4.33 (built on 21 Oct 2026) PHP 7.4 (EOL) 7.4.33 (built on 21 Oct 2026) Windows Plesk PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 To verify that your site is patched, please follow this Help Article: https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/ If you are not currently patched, please try running a package update through your control panel. If your site is running an unsupported/EOL version of PHP, please update your code to work on a Supported version, and switch to that as soon as possible. We will continue to provide status updates, and we will be emailing individuals tailored information as best we can.

    • identified · Oct 22, 2026, 02:33 PM UTC

      Our Engineering teams are actively working to deploy patched PHP builds across our hosting infrastructure. The current patched PHP builds are: cPanel EasyApache4 ea-php74: 7.4.33-19 ea-php80: 8.0.30-12 ea-php81: 8.1.34-5 ea-php82: 8.2.35 ea-php83: 8.3.36 ea-php84: 8.4.27 ea-php85: 8.5.12 CloudLinux EasyApache4 ea-php52: 5.2.17-27 ea-php53: 5.3.29-29 ea-php54: 5.4.45-82 ea-php55: 5.5.38-64 ea-php56: 5.6.40-25 ea-php70: 7.0.33-29 ea-php71: 7.1.33-20 ea-php72: 7.2.34-12 ea-php73: 7.3.33-15 ea-php74: 7.4.33-18 ea-php80: 8.0.30-11 ea-php81: 8.1.34-4 ea-php82: 8.2.34-2 ea-php83: 8.3.35-2 ea-php84: 8.4.26-2 ea-php85: 8.5.11-2 Plesk (v18.0.81.4) PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 PHP 8.1 (EOL) 7.4.33 (built on 21 Oct 2026) PHP 8.0 (EOL) 77.4.33 (built on 21 Oct 2026) PHP 7.4 (EOL) 7.4.33 (built on 21 Oct 2026) Windows Plesk PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 To verify that your site is patched, please follow this Help Article: https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/ If you are not currently patched, please try running a package update through your control panel. If your site is running an unsupported/EOL version of PHP, please update your code to work on a Supported version, and switch to that as soon as possible. We will continue to provide status updates, and we will be emailing individuals tailored information as best we can.

    • identified · Oct 22, 2026, 07:28 PM UTC

      Our Security and Engineering teams are continuing to deploy and verify security updates across our hosting environments. The work is progressing in stages, and teams are monitoring systems throughout the rollout to help maintain service stability. We are continuing to assess the remaining environments and will share further updates as patching progresses. To check the PHP version currently running on your site, please follow this Help Article: https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/ If your site is running an unsupported or end-of-life PHP version, we recommend updating your code to a supported version and switching to it as soon as possible. If you need assistance or have concerns, please contact our Support team.

    • identified · Oct 23, 2026, 08:35 AM UTC

      Our Security and Engineering teams continue to assess the remaining hosting environments and verify the deployment of security updates. The rollout is progressing in stages, with teams monitoring systems to help maintain service stability. We will continue to monitor progress and share further updates as more information becomes available. To check the PHP version currently running on your site, please refer to this Help Article: https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/ The current patched PHP builds are: cPanel EasyApache4 ea-php74: 7.4.33-19 ea-php80: 8.0.30-12 ea-php81: 8.1.34-5 ea-php82: 8.2.35 ea-php83: 8.3.36 ea-php84: 8.4.27 ea-php85: 8.5.12 CloudLinux EasyApache4 ea-php52: 5.2.17-27 ea-php53: 5.3.29-29 ea-php54: 5.4.45-82 ea-php55: 5.5.38-64 ea-php56: 5.6.40-25 ea-php70: 7.0.33-29 ea-php71: 7.1.33-20 ea-php72: 7.2.34-12 ea-php73: 7.3.33-15 ea-php74: 7.4.33-18 ea-php80: 8.0.30-11 ea-php81: 8.1.34-4 ea-php82: 8.2.34-2 ea-php83: 8.3.35-2 ea-php84: 8.4.26-2 ea-php85: 8.5.11-2 Plesk (v18.0.81.4) PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 PHP 8.1 (EOL) 7.4.33 (built on 21 Oct 2026) PHP 8.0 (EOL) 77.4.33 (built on 21 Oct 2026) PHP 7.4 (EOL) 7.4.33 (built on 21 Oct 2026) Windows Plesk PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 If your site is running an unsupported or end-of-life PHP version, we recommend updating your code to a supported version and switching to it as soon as possible. If you need assistance or have any concerns, don't hesitate to get in touch with our Support team.

    • identified · Oct 23, 2026, 05:54 PM UTC

      Our Security and Engineering teams continue to assess the remaining hosting environments and verify the deployment of security updates. The rollout is progressing in stages, with teams monitoring systems to help maintain service stability. The current patched PHP builds are: cPanel EasyApache 4 - ea-php74: 7.4.33-19 - ea-php80: 8.0.30-12 - ea-php81: 8.1.34-5 - ea-php82: 8.2.35 - ea-php83: 8.3.36 - ea-php84: 8.4.27 - ea-php85: 8.5.12 CloudLinux EasyApache 4 - ea-php52: 5.2.17-27; ea-php53: 5.3.29-29; ea-php54: 5.4.45-82 - ea-php55: 5.5.38-64; ea-php56: 5.6.40-25 - ea-php70: 7.0.33-29; ea-php71: 7.1.33-20; ea-php72: 7.2.34-12; ea-php73: 7.3.33-15; ea-php74: 7.4.33-18 - ea-php80: 8.0.30-11; ea-php81: 8.1.34-4; ea-php82: 8.2.34-2; ea-php83: 8.3.35-2; ea-php84: 8.4.26-2; ea-php85: 8.5.11-2 Plesk for Linux (version 18.0.81.4) - PHP 8.2.35, 8.3.36, 8.4.27, and 8.5.12 Plesk for Windows - PHP 8.2.35, 8.3.36, 8.4.27, and 8.5.12 To check the PHP version currently running on your site, please refer to this [Help Article](https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/). If your site is running an unsupported or end-of-life PHP version, we recommend updating your code to a supported version and switching to it as soon as possible. We will continue to monitor progress and share further updates as more information becomes available. If you need assistance or have concerns, please contact our Support team.

    • identified · Oct 24, 2026, 02:25 AM UTC

      Patch deployment is ongoing across our fleet. We appreciate your continued patience.

    • identified · Oct 24, 2026, 11:37 AM UTC

      Patch deployment continues across the affected hosting environments. Our Security and Engineering teams are monitoring the rollout to ensure successful deployment and maintain service stability. We will continue to provide updates as progress is made. Thank you for your patience.

    • identified · Oct 24, 2026, 09:55 PM UTC

      The Patch deployment is underway across affected environments with good progress. We will share another update as soon as more information is available. Thank you for your understanding and patience.

    • identified · Oct 25, 2026, 12:22 PM UTC

      The security patch deployment is progressing well across the affected environments. Our teams are continuing to work toward completing the deployment and ensuring the security of the impacted services. We will provide further updates as more information becomes available.

    • identified · Oct 26, 2026, 10:41 AM UTC

      Patch deployment is progressing well across the affected environments. To check the PHP version currently running on your site, please refer to this help article: https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/ The fixed PHP versions identified so far include: cPanel EasyApache4 ea-php74: 7.4.33-19 ea-php80: 8.0.30-12 ea-php81: 8.1.34-5 ea-php82: 8.2.35 ea-php83: 8.3.36 ea-php84: 8.4.27 ea-php85: 8.5.12 CloudLinux EasyApache4 ea-php52: 5.2.17-27 ea-php53: 5.3.29-29 ea-php54: 5.4.45-82 ea-php55: 5.5.38-64 ea-php56: 5.6.40-25 ea-php70: 7.0.33-29 ea-php71: 7.1.33-20 ea-php72: 7.2.34-12 ea-php73: 7.3.33-15 ea-php74: 7.4.33-18 ea-php80: 8.0.30-11 ea-php81: 8.1.34-4 ea-php82: 8.2.34-2 ea-php83: 8.3.35-2 ea-php84: 8.4.26-2 ea-php85: 8.5.11-2 Plesk (v18.0.81.4) PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 PHP 8.1 (EOL) 7.4.33 (built on 21 Oct 2026) PHP 8.0 (EOL) 77.4.33 (built on 21 Oct 2026) PHP 7.4 (EOL) 7.4.33 (built on 21 Oct 2026) Windows Plesk PHP 8.5.12 PHP 8.4.27 PHP 8.3.36 PHP 8.2.35 InterWorx PHP builds Control panel PHP IW6 (EL6, EL7) iworxphp72-php: 7.2.34-114 IW7 (EL7, EL8) iworxphp72-php: 7.2.34-114 IW8 (EL8, EL9) iworxphp82-php: 8.2.35-4 Customer PHP, iworx builds php56: 5.6.40-47.2 (EL6, EL7) php70: 7.0.33-47.2 (EL6, EL7) php71: 7.1.33-34.2 (EL6, EL7) php72: 7.2.34-29.3 (EL6, EL7) php73: 7.3.33-22.2 (EL6, EL7) php74: 7.4.33-29.3 (EL7) php80: 8.0.30-19.3 (EL7) php81: 8.1.34-5.3 (EL7) php82: 8.2.35-1.3 (EL7) php83: 8.3.36-1.2 (EL7) Customer PHP, system packages (EL7) php-system: 8.3.36-1.1 php-system-centos54: 5.4.16-48.1 php-system-remi54: 5.4.45-19.1 php-system-remi55: 5.5.38-13.1 php-system-remi56: 5.6.40-41.1 php-system-remi70: 7.0.33-42.1 php-system-remi71: 7.1.33-29.1 php-system-remi72: 7.2.34-29.1 php-system-remi73: 7.3.33-22.1 php-system-remi74: 7.4.33-31.1 php-system-remi80: 8.0.30-21.1 php-system-remi81: 8.1.34-6.1 php-system-remi82: 8.2.35-1.1 Customer PHP, Remi upstream (EL8, EL9) php85: 8.5.12 php84: 8.4.27 php83: 8.3.36 php82: 8.2.35 If your site is running an unsupported or end-of-life PHP version, we recommend updating your code to a supported version and switching to it as soon as possible. If you need assistance or have any concerns, don't hesitate to get in touch with our Support team.

    • identified · Oct 27, 2026, 02:13 PM UTC

      Patch deployment is progressing well across the affected environments. Customers on EOL PHP versions are encouraged to udpate their applications to run with supported versions of PHP To check the PHP version currently running on your site, please refer to this help article: https://www.liquidweb.com/help-docs/performance/website-optimization/how-to-use-a-phpinfo-file/

    • identified · Oct 27, 2026, 06:27 PM UTC

      We are continuing to work on a fix for this issue.

    Latest: We are continuing to work on a fix for this issue.

Recent outages & incidents

Past 90 days
  1. Errors with Object Storage and Block Storage
    Resolved 19h 3m
    Started Oct 26, 2026, 06:17 PM UTC · Resolved Oct 27, 2026, 01:20 PM UTC
    Object Storage
    Timeline · 3 updates
    • investigating · Oct 26, 2026, 06:17 PM UTC

      We are currently investigating reported issues with Cloud Object Storage and Block Storage. Our engineering team is engaged and is reviewing the system to determine the cause.

    • monitoring · Oct 26, 2026, 06:52 PM UTC

      A fix has been implemented and we are monitoring the results

    • resolved · Oct 27, 2026, 01:20 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Apache Service Disruptions
    Resolved 5d 2h
    Started Oct 21, 2026, 03:33 PM UTC · Resolved Oct 26, 2026, 06:12 PM UTC
    Timeline · 3 updates
    • investigating · Oct 21, 2026, 03:33 PM UTC

      We are currently investigating reports of service disruptions affecting Apache web servers. Initial findings indicate this is linked to a compatibility issue with mod_security following a recent release. Our engineering team is evaluating the impact and actively working on a resolution.

    • monitoring · Oct 21, 2026, 05:44 PM UTC

      We have identified the issue and implemented a fix. Affected servers are now running and we will monitor the situation to ensure that the issue is fully resolved

    • resolved · Oct 26, 2026, 06:12 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Patch Deployment for CVE-2026-74580 Impacting Parent Servers
    Resolved 21h 32m
    Started Oct 20, 2026, 01:53 PM UTC · Resolved Oct 21, 2026, 11:26 AM UTC
    Timeline · 3 updates
    • identified · Oct 20, 2026, 01:53 PM UTC

      During scheduled evening maintenance, our operations team began deploying security patches to update server kernels to address the CVE-2026-74580 (vghost kernel vulnerability). Following the application of the patch and server reboots we identified a subset of our parent servers did not come up cleanly. Our engineering and development teams are actively addressing the down server and are working to bring them back online. Restoring affected parent servers and stabilizing services is currently our highest priority. We sincerely apologize for the unexpected interruption. Our team is working to bring all impacted systems back online as quickly and safely as possible. Further updates will be posted here as soon as new information becomes available.

    • identified · Oct 20, 2026, 07:37 PM UTC

      Our engineering team has successfully brought the affected parent servers back online. Our engineers are actively working through restoring and verifying all child instances running on those parent servers to ensure full service functionality is restored. We appreciate your continued patience as we work to bring all impacted systems back online.

    • resolved · Oct 21, 2026, 11:26 AM UTC

      All affected parent servers and child instances are now online, and services have been restored. The incident is considered resolved. We apologize for the inconvenience and appreciate your patience while our teams worked to restore service.

    Latest: All affected parent servers and child instances are now online, and services have been restored. The incident is considered resolved. We apologize for the inconvenience and appreci…

  4. Premium business email Webmail Access Issues
    Resolved 3h 16m
    Started Oct 14, 2026, 01:04 PM UTC · Resolved Oct 14, 2026, 04:21 PM UTC
    Business Email
    Timeline · 2 updates
    • investigating · Oct 14, 2026, 01:04 PM UTC

      We are currently aware of an issue affecting access to webmail. Our email vendor is aware of the issue and is actively working to resolve it. In the meantime, customers can access their email using the alternative webmail portal: https://webmail.liquidweb.services/ We apologize for the inconvenience and appreciate your patience while this issue is being resolved. We will provide further updates as more information becomes available. If you have any questions or concerns, please feel free to contact us via case or chat.

    • resolved · Oct 14, 2026, 04:21 PM UTC

      Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.

    Latest: Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us vi…

  5. PBE Webmail Access Issues
    Resolved 11h 12m
    Started Oct 12, 2026, 07:00 AM UTC · Resolved Oct 12, 2026, 06:13 PM UTC
    Business Email
    Timeline · 2 updates
    • investigating · Oct 12, 2026, 07:00 AM UTC

      We are currently investigating an issue affecting access to PBE Webmail. Customers attempting to access their webmail may encounter the following error message: "Looks Like We've Hit A Snag. Please wait a couple of minutes and try again. If the problem persists, please contact Support and provide this reference number." Our Email Vendor team is aware of the issue and is actively investigating to identify the cause and restore normal service. Workaround: SMTP and IMAP authentication are expected to remain functional. Customers should still be able to send and receive emails using configured email clients, including those on mobile devices. We'll continue to update this page as we make progress toward resolution. We appreciate your patience and understanding.

    • resolved · Oct 12, 2026, 06:13 PM UTC

      Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us via a support case or Live Chat.

    Latest: Our email vendor has confirmed that the issues affecting webmail login have now been resolved. If you have any further questions or concerns, please don’t hesitate to contact us vi…

See the full Liquid Web outage history

16 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Liquid Web outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 27 components checked every 5 minutes
89incidents recorded
84last 12 months
21last 90 days
5 daystypical duration, 12 months

The longest incident in the last year, Critical Authentication Vulnerability on cPanel/WHM on April 28, 2026, ran for 86 days. 54 maintenance windows announced in the same period.

Most affected components, last 12 months

  • CPanel15
  • Cloud VPS Hosting13
  • Management Portal8
  • Cloud Dedicated7
  • DC3 - LAN7

Latest incidents

  • eMudhra Certificate Authority Security Issue October 27, 2026 · still open · notice

    We are aware of a recently reported security issue involving compromised eMudhra Certificate Authority (CA) certificates that may be present in certificate…

  • Errors with Object Storage and Block Storage October 26, 2026 · 19 hours · major outage

    We are currently investigating reported issues with Cloud Object Storage and Block Storage. Our engineering team is engaged and is reviewing the system to…

  • Apache Service Disruptions October 21, 2026 · 5 days · notice

    We are currently investigating reports of service disruptions affecting Apache web servers. Initial findings indicate this is linked to a compatibility issue…

Outage history

Past 90 days · 21 incidents View full outage history →