Liquid Web experienced a major incident on November 14, 2025 affecting DC3 - LAN, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 14, 2025, 07:16 PM UTC
We recently identified an issue with a rack switch in one of our Lansing Data Centers. If your server is located in the affected area, you may have experienced a brief disruption in connectivity or a temporary increase in latency. The Network Team is actively working on a resolution; we are aware of the impact and will keep you updated on progress. Our teams are here to help you. Please do not hesitate to get help via Chat or Case at my.liquidweb.com.
- monitoring Nov 14, 2025, 08:10 PM UTC
The connectivity issue affecting a rack switch in our Lansing Data Center has been fully resolved. Our team is closely monitoring the network to ensure ongoing stability and optimal performance.
- resolved Nov 14, 2025, 10:25 PM UTC
The connectivity issue affecting a rack switch in our Lansing Data Center has been fully resolved, and everything is operational.