Liquid Web experienced a major incident on December 31, 2025 affecting Management Portal, lasting 6h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 31, 2025, 12:51 PM UTC
We are currently investigating an issue affecting access to the My.liquidweb.com portal. This status post will be updated as more information becomes available. If you have any questions, don't hesitate to get in touch with a member of our support team via live chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).
- monitoring Dec 31, 2025, 01:22 PM UTC
The access to my.liquidweb.com and https://login.liquidweb.com customer portals are functioning as expected at this time. We are monitoring the situation closely. If you have any questions, please contact a member of our support team via live chat, ticket, or by phone at (800)-580-4985, or (517)-322-0434 (international).
- resolved Dec 31, 2025, 07:25 PM UTC
This incident has been resolved.