LINK Mobility Outage History

Please be aware that there is currently a disturbance towards Tele2 in Sweden. Start Date & Time: 2026-03-26 11:03 CET Affected service: Mobile Terminated messages (MT) & Delivery Reports (DLR) Impact: Mobile Terminated Messages (MT) and Delivery Reports (DLR) are not delivered. Our engineers are currently investigating the incident and are in close contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Please be aware that there is currently a disturbance affecting Tele2 in Sweden. Start Date & Time: 2026-03-26 11:03 CET Affected service: Mobile Terminated messages (MT) & Delivery Reports (DLR) Impact: Delivery of Mobile Terminated Messages (MT) and Delivery Reports (DLR) may be delayed. Our engineers are currently investigating the incident and are in close contact with the operator. We apologize for the inconvenience caused and will provide further updates as soon as available.

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting the MyLINK Payment services. Start Date & Time: 2026-03-25 09:00 CET Issue: The mobileinvoice.linkmobility.com platform is experiencing degraded performance and may be unresponsive. Customers may experience issues when attempting to send messages (before submission). Message delivery is not affected once a message has been successfully submitted. Our technical team is actively investigating the issue and working to resolve it as quickly as possible. We apologize for the inconvenience and will provide updates as soon as more information becomes available.

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting traffic towards Danish long numbers. Start Date & Time: 2026-03-25 10:24 CET Affected service: Mobile Originated messages Issue: Mobile Originated (MO) messages towards Danish long numbers are not being received. Our supplier is actively working to resolve the issue. We apologize for the inconvenience and will provide updates as soon as more information becomes available

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Bouygues Telecom in France. Start Date & Time: 2026-03-19 07:20 CET Affected service: SMS Traffic Issue: Delayed and undelivered MT/MO messages, delayed DLRs LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear customer / partner, We are currently experiencing a service incident. Our team is investigating the root cause and working to restore the system to normal operation. Start Date & Time: 2026-03-12 10:00 CET Affected services: OCP Search Impact: Searching for information related to campaigns is currently not possible. We will share an update as soon as new information becomes available. We apologize for any inconvenience this may cause.

Dear Customer/Partner, Please be informed that the MyLINK 2.0 Portal is currently experiencing issues. As a result, not all messages sent through the portal may be visible in the system logs. Please note that message sending and delivery remain fully operational and are not impacted by this issue. Our team is actively investigating the root cause and working to restore full functionality as soon as possible. We will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your understanding.

Update: Our teams continue to work on identifying the underlying cause of the MyLINK 2.0 Portal issues, including missing log visibility and problems with creating new users. We are actively progressing toward a fix and full solution. Core message delivery services remain unaffected. Further updates will be shared as soon as we have additional findings or confirmed remediation steps.

Dear Customer / Partner, Please be aware that we are currently experiencing a delivery issue in Bulgaria with operator Vivacom. Start Date & Time: 2026-03-07 18:02 CET Affected Services: SMS MT, SMS MO, DLR Impact: Delayed MT messages / Delayed MO messages / Missing delivery receipts / Late delivery receipts Our engineers are investigating the issue and are in close contact with the operator. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telenor in Denmark. Start Date & Time: 2026-02-24 13:15 CET Affected service: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards 1&1 in Germany. Start Date & Time: 2026-02-20 01:15 CET Affected service: Delivery Reports Issue: Delivery reports are missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telia in Norway. Start Date & Time: 2026-02-17 01:09 CET Affected service: SMS Traffic Issue: Mobile Terminated messages are delayed and Delivery Reports are missing Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Vodafone in Italy. Start Date & Time: 2026-02-16 00:30 CET Affected service: SMS Traffic Issue: Delayed and undelivered MT/MO messages, delayed DLRs. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, We are currently experiencing a service incident affecting UK accounts. Our team is actively investigating the root cause and working to restore normal system operation as quickly as possible. Issue Details: Due to a configuration issue, all account settings for UK accounts are currently misconfigured. This may result in disruptions affecting certain OCP functionalities. Affected Services: OCP Impact: UK accounts are temporarily inaccessible, this means users may be unable to: -Log in to their accounts -Create new campaigns -Send or schedule campaigns We will provide updates as soon as new information becomes available. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you for your cooperation.

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Start Date and Time: 2026-02-04 16:00 Impacted service: Swish Sweden integration for Mobile Invoice. Impact: Customers trying to use Swish Payment option for Mobile Invoice in Sweden encounter errors - transactions cannot be fulfilled. We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.

We are continuing to investigate this issue.