LINK Mobility experienced a minor incident on August 11, 2026 affecting ViaNett, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 05:44 AM UTC
Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting the ViaNett platform. Impact: Currently, there is no access to vianett.com and its related services. Our technical teams are actively working to investigate and resolve the issue. We will provide updates as soon as new information becomes available or once service is fully restored. We apologize for the inconvenience caused.
- monitoring Aug 11, 2026, 06:30 AM UTC
Dear Customer / Partner, The impact is no longer present; the services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Aug 11, 2026, 08:47 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.