LINK Mobility Outage History

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Vodafone in United Kingdom. Start Date & Time: 2026-06-16 18:00 CEST Affected service: SMS Traffic Issue: Mobile Terminated, Mobile Originated messages, and Delivery reports may be missing or delayed. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telenor in Norway Start Date & Time: 2026-06-16 11:05 CEST Affected service: Delivery Reports Issue: Delivery reports may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Start date & time: 2026-06-16 10:20 CEST Impact: Customers may experience temporary unavailability of current data in the MyLINK 2.0 Message Log. New messages and status updates may not be visible in the portal during this period. Please note that message processing is not affected. MO and MT messages continue to be sent and received normally, and all messaging services remain fully operational. We are currently investigating the issue and will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Hi3G in Sweden. Start Date & Time: 2026-06-15 23:13 CEST Affected service: Mobile Terminated messages, Delivery Reports Issue: Delayed or missing Mobile Terminated messages, as well as delayed or missing delivery receipts LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer/Partner, We would like to inform you of an ongoing disruption affecting WhatsApp services. Start Date & Time: 2026-06-12 15:35 CEST Affected Services: Mobile Terminated messages and Delivery Reports Issue: Mobile Terminated (MT) messages are currently not being sent, resulting in delivery failures. Please note that this issue is related to Meta infrastructure, which is currently experiencing an ongoing incident affecting message processing. Our teams are actively monitoring the situation and working closely to mitigate the impact where possible. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Dear Customer / Partner, Please be informed that we are experiencing an incident affecting the Xenioo and LMCL WhatsApp platforms. Start time: 2026-06-11 16:00 CEST Affected services: Xenioo Platform (Bots and MO messages) LMCL WhatsApp (MO messages) Xenioo Platform User Interface (UI access and authorization) Impact: Customers may experience unavailability of Xenioo automated bots and delays in MO WhatsApp message delivery. Current UI usage might also be degraded. We apologize for any inconvenience caused.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards 1&1 in Germany. Start Date & Time: 11.06.2026 00:10 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Vodafone Italy in Italy. Start Date & Time: 2026-06-10 10:45 CEST Affected service: Mobile Terminated messages, Mobile Originated messages, and Delivery Reports. Issue: Some Mobile Terminated and Mobile Originated traffic, as well as Delivery Reports, may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer/Partner, We are currently investigating an issue affecting the MyLinkFR Portal. Start time: 2026-05-29 15:20 CEST Affected Services: MyLinkFR Portal Impact: Customers may experience difficulties accessing the MyLinkFR Portal. Our technical teams are currently investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience and thank you for your patience.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Lycamobile in France. Start Date & Time: 2026-05-26 12:00 CEST Affected service: SMS Traffic Issue: Delayed/missing MT/MO/DLRs Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance affecting message delivery towards Finland. Start Date & Time: 2026-05-26 08:00 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed. Mobile Originated (MO) messages may be delayed. Delivery Reports (DLRs) may be delayed. Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, We would like to inform you about an unscheduled service disruption. Impact: Customers may experience issues logging in to the InTouch platform (https://live.intouch.no). Our team is currently investigating the issue and working to identify the root cause. We will provide an update as soon as more information becomes available. We apologize for any inconvenience caused.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Orange in France. Start Date & Time: 2026-05-20 01:00 CEST Affected service: SMS Traffic Issue: Delayed/missing MT/MO/DLRs Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, We would like to inform you that the disturbance affecting SMS traffic via the French operator Orange is still ongoing. Current impact: Delayed or missing MT/MO/DLR messages Some messages may also remain undelivered (failed) Affected service: SMS Traffic The issue has been escalated to the operator with high priority, and we are closely monitoring the situation while awaiting further updates from their side. We will continue to keep you informed as soon as new information becomes available. We sincerely apologize for the inconvenience and thank you for your patience and understanding.

Dear Customer / Partner, Please be aware that there is currently a service disturbance affecting traffic in Denmark. Start Date & Time: 2026-05-19 07:00 CEST Affected service: Mobile Originated messages towards Danish long numbers from all operators. Issue: Mobile Originated (MO) messages towards long numbers may be delayed or missing. We are currently investigating the issue together with our supplier. We apologize for the inconvenience and will provide updates as soon as more information becomes available.

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Hi3G in Denmark. Start Date & Time: 2026-05-19 07:00 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

We would like to inform you of an ongoing issue affecting traffic towards Tele2 in Sweden. The majority of traffic (approximately 98%) continues to be delivered successfully and without interruption. However, a small portion (around 1–2%) is currently experiencing intermittent delays due to instability observed on external internet connections. LINK Mobility is in close coordination with Tele2, and both teams are actively working to identify the underlying cause and apply appropriate mitigation measures. While the overall impact remains limited, the issue is being treated with priority until full stability is confirmed. We apologize for any inconvenience caused and will provide further updates as more information becomes available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Tele2 in Sweden. Start Date & Time: 2026-05-13 17:31 CEST Affected service: SMS Issue: Mobile Terminated messages and Delivery reports may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards ICE in Norway. Start Date & Time: 2026-05-08 07:40 CEST Affected services: - Mobile Terminated (MT) messages - Delivery Reports (DLRs) Issue: MT (Mobile Terminated) messages may be undelivered, and delivery reports (DLRs) may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be informed that we are currently experiencing an unscheduled disturbance on CGI, GW2 and the MyLink 2.0. Start time: 04-05-2026 16:10 CEST Affected services: Delivery Reports (DLRs), and Mobile Originated messages (MOs). Impact: Delivery Reports and MO messages may be delayed or missing. We are currently determining the impact and will provide more information as soon as possible. We apologize for the inconvenience caused.

We would like to inform you of an unscheduled system disturbance currently affecting our services. Impact: Some customers may experience intermittent issues with the delivery of Mobile Terminated (MT) and Mobile Originated (MO) messages, as well as Delivery Reports. Additionally, there may be temporary difficulties when connecting to the N-EU endpoint. We are actively working to resolve this matter and will provide further updates as soon as new information becomes available. To minimize potential impact, customers may temporarily route their traffic through the following alternative endpoints: c-eu.linkmobility.io s-eu.linkmobility.io wsx.sp247.net We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation during this time.

Dear Customer / Partner, Please be informed that further investigation indicates that the issue is currently limited to Mobile Terminated, Mobile Originated messages and Delivery Reports on CGI and MyLink 2.0, which may experience delays or partial disruptions. Please note that the N-EU endpoint is working as intended. We apologize for the inconvenience.

Dear Customer / Partner, Please be informed that the issue has now been resolved and traffic has returned to normal levels. Mobile Terminated (MT), Mobile Originated (MO) messages and Delivery Reports (DLRs) are now being delivered as expected, and the system has stabilized. We will continue to monitor the platform closely to ensure full stability. We apologize for the inconvenience caused and thank you for your patience.

Dear Customer / Partner, Please be informed that we are currently experiencing an unscheduled disturbance on the MyLink 2.0, CGI and GW2 platforms Start time: 30-04-2026 15:40 CEST Affected services: Delivery Reports (DLRs), Mobile Terminated (MT) and Mobile Originated messages (MOs). Impact: Delivery Reports and inbound/outbound messages may be delayed or missing. We are currently determining the impact and will provide more information as soon as possible. We apologize for the inconvenience caused.

Dear Customer / Partner, Please be informed that further investigation indicates that Mobile Terminated messages are not affected by this incident. The issue is currently limited to Mobile Originated messages and Delivery Reports, which may experience delays or partial disruptions. We are continuing our investigation to identify the root cause and implement a permanent solution.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Orange in Reunion Start Date & Time: 2026-04-30 02:00 CEST Affected service: SMS Traffic Issue: MT (Mobile Terminated) and MO (Mobile Originated) messages may delayed. Delivery reports may be delayed or missing Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.