LINK Mobility Outage History

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting traffic to Romania. Start Date & Time: 2026-09-15 17:45 CEST Affected service: SMS Traffic Issue: Delayed MTs / Delayed MOs / Missing delivery receipts / Late delivery receipts LINK is investigating the issue with the relevant operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance affecting traffic to Romania. Start Date & Time: 2026-09-15 17:45 CEST Affected service: SMS Traffic Issue: Missing delivery receipts / Late delivery receipts LINK is investigating the issue with the relevant operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer/Partner Please be aware that there is currently a disturbance towards Telia in Sweden. Start Date & Time: 2026-09-11 19:40 CEST Affected service: Premium SMS to Telia Issue: Telia is experiencing issues with processing charges for Premium SMS, resulting in an inability to deliver charged messages. This issue does not affect Mobile Terminated/Mobile Originated Telenor traffic. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Sir or Madam, We would like to inform you that there is currently an issue affecting traffic to Austria. Affected systems: -SMS MT -SMS MO -DLRs Impact: SMS traffic to Austria may currently be delayed or missing. Our technical team is working on a resolution. We will provide an update as soon as more information becomes available. Thank you for your understanding!

Dear Sir or Madam, We would like to inform you that WebSMS services are currently unavailable due to a database issue. Affected systems: -api.websms.com -ftp.websms.com -mail.websms.com -smpp.websms.com -app.websms.com -forms.websms.com -SMS MO -SMS MT -DLR -SMS2Voice Impact: WebSMS services are currently unavailable. Our technical team is working on a resolution. We will provide an update as soon as more information becomes available. Thank you for your understanding!

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Outremer Telecom in Martinique, Guadeloupe and French Guiana. Start Date & Time: 2026-09-10 15:33 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards the France Legos operator. Start Date & Time: 8 Sep 2026, 17:30 CEST Affected Service: SMS Delivery Issue: SMS delivery is currently degraded towards the France Legos operator. LINK is in contact with the operator and the issue has been escalated for investigation. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting the Address Lookup functionality on the InTouch platform. Affected service: - InTouch Lookup API Impact: The Address Lookup functionality is currently unavailable. As a result, requests to the InTouch Lookup API may fail and customers may be unable to perform address lookups. We apologize for any inconvenience caused and will provide further updates once more information is available.

Dear valued Customer/ Partner We would like to inform you that we’re currently experiencing an issue affecting Delivery Reports for e-mail traffic on MarketingPlatform and MyLink 2.0. Affected Services: REST/SMTP e-mail service. Impact: Delivery Reports for e-mail traffic may be delayed and/or missing. We are actively investigating the issue and working to resolve it as soon as possible. We will keep you updated with further information. We apologize for any inconvenience this may cause and appreciate your patience.

We are continuing to investigate this issue.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards 1&1 in Germany. Start Date & Time: 2026-08-25 20:52 CEST Affected service: Delivery Reports, Mobile Terminated Messages (MT) Issue: Mobile Terminated (MT) messages may experience delivery delays or failures, and delivery reports may be delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Vivacom in Bulgaria. Start Date & Time: 2026-08-22 16:15 CEST Affected service: SMS Traffic Issue: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that we are currently experiencing a disturbance towards Telekom Germany. Start Date & Time: 2026-08-19 21:05 CEST Affected service: SMS Traffic Issue: SMS Messages sent towards operator may be delayed or undelivered. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance in Belgium. Start Date & Time: 2026-08-19 08:00 CEST Affected service: Delivery Reports Issue: Delivery reports are delayed or missing. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Telia in Sweden. Start Date & Time: 2026-08-14 09:44 CEST Affected Services: Delivery Reports (DLRs) Impact: Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, Please be aware that the ongoing disturbance towards Telia in Sweden also affects Mobile Terminated (MT) messages. Start Date & Time: 2026-08-14 09:44 CEST Affected Services: Mobile Terminated (MT) Messages, Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages and Delivery Reports (DLRs) may be delayed or missing. Our engineers are actively investigating the issue and remain in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear customer / partner, We are currently experiencing a service incident affecting part of the services provided by Link France. Our team is investigating the issue and working to restore normal operation. Start Date & Time: 2026-08-13 10:13 CEST Affected services: Core, myLinkFR, Spot-Hit, Netmessage, Professional Services and OC Studio Impact: Customers may experience access issues, delays and/or failures when using the affected services. In particular, customers using OC Studio may experience delays and/or failures when sending SMS traffic through the Core platform. Current status: We are currently switching to our failover connection to mitigate the customer impact. The underlying issue is related to our ISP. Our team continues to monitor the situation and investigate the root cause. We will provide further updates as soon as new information becomes available. We apologize for any inconvenience this may have caused.

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting the ViaNett platform. Impact: Currently, there is no access to vianett.com and its related services. Our technical teams are actively working to investigate and resolve the issue. We will provide updates as soon as new information becomes available or once service is fully restored. We apologize for the inconvenience caused.