LINK Mobility experienced a minor incident on August 5, 2026 affecting Message Logs, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 10:03 AM UTC
Dear valued Customer/ Partner We would like to inform you that we’re currently experiencing an issue in the Message Logs section of the MyLINK 2.0 portal. Reports generated from the Message Logs are not being delivered by email. Please note that Mobile Originated, Mobile Terminated messages, and Delivery Reports are processed without any interruptions. We are actively investigating the issue and working to resolve it as soon as possible. We will keep you updated with further information. We apologize for any inconvenience this may cause and appreciate your patience.
- resolved Aug 05, 2026, 10:42 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further problems do not hesitate to contact your local support. Thank you for your patience and understanding.