LINK Mobility incident
[Bulgaria][Vivacom] Unscheduled disturbance
LINK Mobility experienced a minor incident on August 22, 2026 affecting Bulgaria, lasting 5h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2026, 03:50 PM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards Vivacom in Bulgaria. Start Date & Time: 2026-08-22 16:15 CEST Affected service: SMS Traffic Issue: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
- identified Aug 22, 2026, 06:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 22, 2026, 07:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2026, 09:38 PM UTC
Dear Customer / Partner, For your information, the disturbance towards Vivacom in Bulgaria has been resolved. Start Date & Time: 2026-08-22 16:15 CEST End Date & Time: 2026-08-22 21:30 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.