Kisi Outage History

Kisi is up right now

There were 5 Kisi outages since March 12, 2026 totaling 61h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kisi.io

Major April 30, 2026

Disruption in Events and Incidents

Detected by Pingoru
Apr 30, 2026, 12:12 PM UTC
Resolved
May 01, 2026, 07:16 AM UTC
Duration
19h 4m
Affected: Events & Incidents
Timeline · 3 updates
  1. investigating Apr 30, 2026, 12:12 PM UTC

    We are currently experiencing issues in our events and incidents services due to an issue in our cloud services provider (GCP). We are actively working to mitigate the issue.

  2. monitoring Apr 30, 2026, 12:57 PM UTC

    Our events and incidents services have been partially restored. We are working to restore missing events. Incidents dispatch may also be delayed.

  3. resolved May 01, 2026, 07:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 10, 2026

Disruption with Kisi Marketplace service

Detected by Pingoru
Apr 10, 2026, 04:03 PM UTC
Resolved
Apr 10, 2026, 06:58 PM UTC
Duration
2h 54m
Affected: ABC Ignite IntegrationCisco Meraki IntegrationGlofox IntegrationGoogle Calendar IntegrationGoogle Directory IntegrationMicrosoft Teams IntegrationMindbody IntegrationSlack IntegrationVORTEX Integration
Timeline · 4 updates
  1. investigating Apr 10, 2026, 04:03 PM UTC

    We are currently investigating the issue. This affects all marketplace applications.

  2. investigating Apr 10, 2026, 04:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 10, 2026, 04:46 PM UTC

    We have deployed a new version that fixes the issue. We are monitoring the recovery of the service.

  4. resolved Apr 10, 2026, 06:58 PM UTC

    Our systems have fully recovered.

Read the full incident report →

Major March 25, 2026

VORTEX Tailgating feature is experiencing issues

Detected by Pingoru
Mar 25, 2026, 05:50 AM UTC
Resolved
Mar 25, 2026, 02:13 PM UTC
Duration
8h 22m
Affected: VORTEX Integration
Timeline · 3 updates
  1. identified Mar 25, 2026, 05:50 AM UTC

    We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.

  2. identified Mar 25, 2026, 10:49 AM UTC

    VORTEX team is working on a fix for the issue.

  3. resolved Mar 25, 2026, 02:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026

Failing video exports for VORTEX cameras

Detected by Pingoru
Mar 17, 2026, 12:15 PM UTC
Resolved
Mar 17, 2026, 07:30 PM UTC
Duration
7h 15m
Affected: VORTEX Integration
Timeline · 3 updates
  1. investigating Mar 16, 2026, 08:05 PM UTC

    We are currently investigating this issue. We are coordinating with VORTEX team to resolve this issue as soon as possible.

  2. monitoring Mar 17, 2026, 12:15 PM UTC

    The video exports from VORTEX cameras are working as expected now.

  3. resolved Mar 17, 2026, 07:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 12, 2026

Video exports are failing for VORTEX cameras

Detected by Pingoru
Mar 12, 2026, 11:29 AM UTC
Resolved
Mar 13, 2026, 11:43 AM UTC
Duration
1d
Affected: VORTEX Integration
Timeline · 3 updates
  1. investigating Mar 12, 2026, 11:29 AM UTC

    We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.

  2. monitoring Mar 12, 2026, 03:33 PM UTC

    The video exports are functioning as intended. We will continue to monitor the situation closely.

  3. resolved Mar 13, 2026, 11:43 AM UTC

    This incident has been resolved.

Read the full incident report →

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