Resolved after 50 minutes, on June 16, 2025.
The incident has been resolved. It lasted for approximately 30 minutes, from 17:15 to 17:45 UTC.
Update timeline
- investigating Jun 16, 2025, 05:58 PM UTC
We’re currently investigating an increase in 5xx and 4xx errors affecting our public API. This may impact door unlocks, as well as access to the web and mobile dashboards. We’ll share more updates as we identify the root cause.
- investigating Jun 16, 2025, 06:29 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 16, 2025, 06:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2025, 06:49 PM UTC
The incident has been resolved. It lasted for approximately 30 minutes, from 17:15 to 17:45 UTC.
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