Kisi incident

VORTEX Tailgating feature is experiencing issues

Major Resolved View vendor source →

Kisi experienced a major incident on March 25, 2026 affecting VORTEX Integration, lasting 8h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 05:50 AM UTC
Resolved
Mar 25, 2026, 02:13 PM UTC
Duration
8h 22m
Detected by Pingoru
Mar 25, 2026, 05:50 AM UTC

Affected components

VORTEX Integration

Update timeline

  1. identified Mar 25, 2026, 05:50 AM UTC

    We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.

  2. identified Mar 25, 2026, 10:49 AM UTC

    VORTEX team is working on a fix for the issue.

  3. resolved Mar 25, 2026, 02:13 PM UTC

    This incident has been resolved.