Kisi incident

Delayed hardware configuration synchronization

Notice Resolved View vendor source →

Kisi experienced a notice incident on October 30, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 05:26 PM UTC
Resolved
Oct 30, 2025, 05:26 PM UTC
Duration
—
Detected by Pingoru
Oct 30, 2025, 05:26 PM UTC

Update timeline

  1. resolved Oct 30, 2025, 05:26 PM UTC

    Between 13:10 and 16:50 UTC, customers may have experienced a delay in synchronization of reader, controller and door configurations from the cloud to the devices. The issue has since been resolved. All device configurations are now up-to-date.