Kisi incident

Mindbody integration issue

Critical Ongoing View vendor source →

Kisi is currently experiencing a critical incident affecting Mindbody Integration, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 09:20 AM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
Jun 16, 2026, 09:20 AM UTC

Affected components

Mindbody Integration

Update timeline

  1. investigating Jun 16, 2026, 09:20 AM UTC

    Mindbody API doesn't return any client information which subsequently led to revocation of access rights during the daily sync.

  2. identified Jun 16, 2026, 10:29 AM UTC

    We have contacted the Mindbody support team and waiting for updates from their side. We are manually restoring access to as many as users as we can.