Kisi experienced a major incident on March 12, 2026 affecting VORTEX Integration, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
VORTEX Integration
Update timeline
- investigating Mar 12, 2026, 11:29 AM UTC
We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.
- monitoring Mar 12, 2026, 03:33 PM UTC
The video exports are functioning as intended. We will continue to monitor the situation closely.
- resolved Mar 13, 2026, 11:43 AM UTC
This incident has been resolved.