Kisi incident

Video exports are failing for VORTEX cameras

Major Resolved View vendor source →
Started
Mar 12, 2026, 11:29 AM UTC
Resolved
Mar 13, 2026, 11:43 AM UTC
Duration
1d
Detected by Pingoru
Mar 12, 2026, 11:29 AM UTC

Affected components

VORTEX Integration

Update timeline

  1. investigating Mar 12, 2026, 11:29 AM UTC

    We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.

  2. monitoring Mar 12, 2026, 03:33 PM UTC

    The video exports are functioning as intended. We will continue to monitor the situation closely.

  3. resolved Mar 13, 2026, 11:43 AM UTC

    This incident has been resolved.

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