Kisi incident

Disruption with Kisi Marketplace service

Major Resolved View vendor source →

Kisi experienced a major incident on April 10, 2026 affecting ABC Ignite Integration and Cisco Meraki Integration and 1 more component, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 04:03 PM UTC
Resolved
Apr 10, 2026, 06:58 PM UTC
Duration
2h 54m
Detected by Pingoru
Apr 10, 2026, 04:03 PM UTC

Affected components

ABC Ignite IntegrationCisco Meraki IntegrationGlofox IntegrationGoogle Calendar IntegrationGoogle Directory IntegrationMicrosoft Teams IntegrationMindbody IntegrationSlack IntegrationVORTEX Integration

Update timeline

  1. investigating Apr 10, 2026, 04:03 PM UTC

    We are currently investigating the issue. This affects all marketplace applications.

  2. investigating Apr 10, 2026, 04:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 10, 2026, 04:46 PM UTC

    We have deployed a new version that fixes the issue. We are monitoring the recovery of the service.

  4. resolved Apr 10, 2026, 06:58 PM UTC

    Our systems have fully recovered.