Kentik experienced a major incident on August 9, 2025 affecting Synthetics Ingest and Synthetics Alerting, lasting 2d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Synthetics IngestSynthetics Alerting
Update timeline
- investigating Aug 09, 2025, 04:10 PM UTC
We are currently investigating Synthetics test failures.
- identified Aug 09, 2025, 04:35 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 09, 2025, 04:38 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 09, 2025, 05:04 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 09, 2025, 05:05 PM UTC
Synthetics currently appears stable, but the team will be monitoring throughout the weekend.
- resolved Aug 11, 2025, 11:08 PM UTC
This incident has been resolved.