Kentik incident

Degraded query performance for subset of users

Minor Resolved View vendor source →

Kentik experienced a minor incident on July 7, 2026 affecting Query, lasting 6h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 12:30 PM UTC
Resolved
Jul 07, 2026, 07:16 PM UTC
Duration
6h 45m
Detected by Pingoru
Jul 07, 2026, 12:30 PM UTC

Affected components

Query

Update timeline

  1. identified Jul 07, 2026, 05:55 PM UTC

    Queries may be extremely slow or unresponsive for < 20% of users. We are currently investigating this issue.

  2. identified Jul 07, 2026, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 07, 2026, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2026, 07:16 PM UTC

    This incident has been resolved.