Kentik incident

Degraded Portal and API Performance

Minor Resolved View vendor source →

Kentik experienced a minor incident on June 17, 2026 affecting Web Portal and REST API, lasting 18h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 10:54 PM UTC
Resolved
Jun 18, 2026, 05:05 PM UTC
Duration
18h 10m
Detected by Pingoru
Jun 17, 2026, 10:54 PM UTC

Affected components

Web PortalREST API

Update timeline

  1. investigating Jun 17, 2026, 10:54 PM UTC

    We are currently investigating reports of degraded performance across the Portal and API. Customers may experience slow page loads or intermittent API latency. Our team is actively triaging the issue, and we will provide another update as soon as we know more.

  2. monitoring Jun 17, 2026, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 17, 2026, 11:12 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 18, 2026, 05:05 PM UTC

    This incident has been resolved.