Resolved after 3 hours 53 minutes, affecting Web Portal, on April 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Web Portal
Update timeline
- investigating Apr 30, 2026, 01:25 AM UTC
We are currently investigating an issue with the US portal. Customers may experience slow or intermittent performance.
- identified Apr 30, 2026, 02:26 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 30, 2026, 02:28 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 30, 2026, 03:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2026, 05:19 AM UTC
This incident has been resolved.
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