Kentik incident

US Portal Performance Issue

Minor Resolved View vendor source →

Kentik experienced a minor incident on April 30, 2026 affecting Web Portal, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 01:25 AM UTC
Resolved
Apr 30, 2026, 05:19 AM UTC
Duration
3h 53m
Detected by Pingoru
Apr 30, 2026, 01:25 AM UTC

Affected components

Web Portal

Update timeline

  1. investigating Apr 30, 2026, 01:25 AM UTC

    We are currently investigating an issue with the US portal. Customers may experience slow or intermittent performance.

  2. identified Apr 30, 2026, 02:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 30, 2026, 02:28 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 30, 2026, 03:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 30, 2026, 05:19 AM UTC

    This incident has been resolved.