Kentik incident

Delays in NMS alert evaluation

Major Resolved View vendor source →

Kentik experienced a major incident on September 29, 2026 affecting NMS, lasting 17h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 12:48 AM UTC
Resolved
Sep 29, 2026, 06:29 PM UTC
Duration
17h 40m
Detected by Pingoru
Sep 29, 2026, 12:48 AM UTC

Affected components

NMS

Update timeline

  1. monitoring Sep 29, 2026, 12:48 AM UTC

    We began experiencing delays in NMS alert processing in the SaaS EMEA cluster at roughly 9:20 AM UTC on Monday, September 28. Queues have been processed and alert evaluation is now happening at the standard pace.

  2. resolved Sep 29, 2026, 06:29 PM UTC

    We think the impact from the issue is over.