Kentik incident

Portal Instability

Major Resolved View vendor source →

Kentik experienced a major incident on September 10, 2026 affecting Web Portal and REST API, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 08:35 PM UTC
Resolved
Sep 11, 2026, 11:18 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 10, 2026, 08:35 PM UTC

Affected components

Web PortalREST API

Update timeline

  1. investigating Sep 10, 2026, 08:35 PM UTC

    We're experiencing a high level of API errors preventing some users from using our portal.

  2. monitoring Sep 11, 2026, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2026, 11:18 PM UTC

    This incident has been resolved.