Kentik incident

New Device Query Inaccuracy

Minor Resolved View vendor source →

Kentik experienced a minor incident on January 29, 2026 affecting Query, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 11:26 PM UTC
Resolved
Jan 30, 2026, 01:37 AM UTC
Duration
2h 10m
Detected by Pingoru
Jan 29, 2026, 11:26 PM UTC

Affected components

Query

Update timeline

  1. investigating Jan 29, 2026, 11:26 PM UTC

    Customers may observe missing or inaccurate data for devices added or modified within the last ~48 hours. We are actively investigating.

  2. identified Jan 29, 2026, 11:59 PM UTC

    The issue has been identified and we are deploying a fix.

  3. resolved Jan 30, 2026, 01:37 AM UTC

    This issue is now resolved.